Terms of service
OVERVIEW
This website is owned and operated by Veldro. Throughout the site, the terms “we”, “us” and “our” refer to Veldro. Veldro provides you with access to this website and its features – including information, tools and services – conditioned on your acceptance of all terms, conditions, policies and notices stated herein.
By visiting our website and/or purchasing products from us, you are using our “Service” and agreeing to be bound by the following terms and conditions (“Terms of Use”, “Terms”), including any additional policies and documents referenced herein or accessible via links. These Terms apply to all users of the Website, including, but not limited to, visitors, suppliers, customers, vendors and content contributors.
We encourage you to carefully review these Terms of Use before using the Website. By using any portion of the Website, you acknowledge that you accept these Terms. If you do not agree to all of the terms of this Agreement, you are not authorized to use the Site or its Services. If these Terms are construed as an offer, acceptance is conditioned solely on these Terms.
Any new features or tools added to the Store shall also be subject to these Terms of Use. You will find the most current version at any time on this page. We reserve the right to change, update or replace any part of these Terms by posting changes on the Site. It is your responsibility to stay informed of any adjustments. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
Our online store is operated through Shopify Inc., which provides us with the platform to offer our products and services digitally.
SECTION 1 – ONLINE STORE TERMS
By accepting these Terms, you confirm that you are of legal age in the state or province in which you reside, or that you are of legal age and have consented to minors under your responsibility using the Site.
Our products may not be used for any illegal purpose, and you may not violate any laws in your jurisdiction by using the Service (including, but not limited to, copyright laws).
You may not upload or distribute viruses, malicious code, or similar threats through our Services.
If you violate any of these rules, we reserve the right to terminate your access immediately.
SECTION 2 – GENERAL POLICIES
We may refuse to provide our Services to anyone at any time, for any reason.
You understand that your content (except payment information) may be transmitted unencrypted over various networks, and may be subject to technical modifications. Credit card information is always encrypted during transmission.
You agree not to copy, distribute, sell, or use any portion of the Service without our written permission.
The headings in this text are for convenience only and do not affect the meaning of the Terms.
SECTION 3 – ACCURACY AND RELEVANCE OF INFORMATION
We do not warrant that the information on the website is complete, up-to-date or accurate. The content is provided for general information only and should not be relied upon as the sole basis for making decisions without checking other, more reliable sources. Any use of the information is at your own risk.
The website may contain information of a historical nature, which may not be up-to-date. We reserve the right to change the content at any time, but have no obligation to do so. You are responsible for staying up-to-date on any changes.
SECTION 4 – CHANGES IN SERVICES AND PRICES
The prices of our products are subject to change without notice.
We may modify or discontinue all or part of the service at any time, without prior notice to you.
We are not liable to you or any third party for any price changes, suspension or permanent cessation of the services.
SECTION 5 – PRODUCTS AND SERVICES (WHERE APPLICABLE)
Certain products and services are offered exclusively through our online store.
We have attempted to reproduce the colors and images of the products as accurately as possible, but we cannot guarantee that they will appear accurately on your screen.
We reserve the right to limit the sale of products or services to specific persons, regions or countries, and we may enforce this restriction on an individual basis. We may also impose limits on the number of products or services per customer.
All descriptions and prices are subject to change at any time without notice. We reserve the right to remove products from the store at any time. All offers are valid only where lawful.
We cannot guarantee that products, services or information will meet your expectations, and we make no guarantee that any errors in the service will be corrected.
SECTION 6 – BILLING AND ACCOUNT INFORMATION ACCURACY
We reserve the right to refuse any order you submit. We may, at our sole discretion, limit or cancel orders, whether in terms of quantity per customer, household or order. Such restrictions may apply to purchases made under the same customer account, with the same credit card, or to the same billing and/or shipping address. If an order is changed or canceled, we will attempt to notify you via email, phone or billing address you provided when placing the order. We also reserve the right to refuse orders that, in our sole discretion, appear to be from resellers, resellers or distributors.
You agree to provide accurate, current and complete information when making purchases from our online store. It is your responsibility to update account details such as email, payment card and expiration dates so that we can process your purchase and contact you as necessary.
For details, see our Refund Policy: Right of Withdrawal
SECTION 7 – EXTERNAL TOOLS
From time to time, we may provide you with access to third-party tools that we do not control or monitor.
You acknowledge that such tools are provided "as is" and "as available" without any warranties or obligations on our part. We assume no responsibility for any use of such third-party tools.
Use of such optional tools is entirely at your own initiative and risk, and we recommend that you familiarize yourself with the terms of the third-party provider before using them.
We may also offer new features or services on the website in the future, which will be subject to the same terms of use.
SECTION 8 - LINKS TO THIRD PARTIES
Content, services or products presented through our platform may contain materials from third parties.
Links to other websites may direct you to external parties with whom we do not cooperate. We assume no responsibility for their content, accuracy or reliability, and we disclaim any liability for any damages caused by goods, services or information from such sites.
We recommend that you carefully read the terms of the third party before entering into any transactions. Questions or complaints about third-party products should be directed to the relevant party.
SECTION 9 – COMMENTS AND USER CONTENT
If you send us ideas, suggestions, plans or other creative materials – whether solicited or voluntary – you agree that we have the right to use them freely, without restriction, in any media. We are not obligated to keep your comments confidential, pay for them or respond to them.
We reserve the right to remove or edit any postings that we believe are offensive, illegal, defamatory, inappropriate or infringe the rights of others.
You agree that your contributions do not infringe the rights of others and do not contain any malware or misleading content. You may not impersonate anyone or mislead as to the origin of the material. You are responsible for your comments and the consequences thereof. We disclaim any liability for content posted by you or third parties.
SECTION 10 – PERSONAL INFORMATION
All personal information you provide through our store is processed in accordance with our privacy policy, which can be found here: privacy policy.
SECTION 11 – ERRORS AND INACCURACIES
Our website may occasionally contain errors or omissions related to, among other things, product descriptions, prices, promotions, shipping costs, delivery times and stock status. We reserve the right to correct such errors, and to change or cancel orders without notice – even after your order has been submitted.
We have no obligation to update information on the website unless required by law. The dates of updates provided should not be construed as guarantees that the information is new or changed.
SECTION 12 – PROHIBITED USES
In addition to other restrictions in our terms, you may not use the website or its content for:
(a) any unlawful purpose;
(b) to solicit others to engage in unlawful acts;
(c) to violate any law or regulation;
(d) to infringe intellectual property rights;
(e) to harass, threaten or discriminate;
(f) to provide false information;
(g) to upload viruses or malicious code;
(h) to collect personal information without permission;
(i) to spam or other unwanted activity;
(j) for any inappropriate purpose; or
(k) to attempt to circumvent security features on the Site or any related systems.
SECTION 13 – DISCLAIMER AND LIMITATIONS
We make no warranty or representation that your use of our Service will be uninterrupted, timely, secure or error-free.
We cannot promise that any results obtained from your use of the Service will be accurate or reliable.
You acknowledge that the Service may be temporarily or permanently removed from time to time, without prior notice.
Your use of the Service is at your own risk. The Service and any products or services delivered through it are provided (unless otherwise expressly stated) “as is” and “as available”, without warranty of any kind – either express or implied – including, but not limited to, warranties of merchantability, fitness for a particular purpose, durability or non-infringement.
In no event shall Veldro or our employees, agents, partners, suppliers or licensors be liable for any direct or indirect loss or damage, including, but not limited to, lost profits, lost data, compensation costs or the like – whether caused by breach of contract, negligence or otherwise. Some jurisdictions do not allow the exclusion or limitation of certain types of liability, and in such cases our liability will be limited to the extent permitted by applicable law.
SECTION 14 – INDEMNITY
You agree to indemnify Veldro and our partners, employees and suppliers from and against any claim or demand made by any third party, including reasonable attorneys’ fees, arising out of or in connection with your breach of these Terms, the related documents or applicable laws and regulations.
SECTION 15 – INTEGRATION
If any provision of these Terms is held to be unlawful or unenforceable, it shall nevertheless be enforceable to the fullest extent possible, and that portion shall be deemed severable from the remainder of this Agreement. This shall not affect the validity of any other provisions.
SECTION 16 – TERMINATION
Any obligations that arose prior to termination shall survive termination.
These Terms shall remain in effect until terminated by you or us. You may terminate this Agreement by notifying us that you no longer wish to use the Service, or by discontinuing use of our Website.
If we determine that you have breached any of these Terms, we may terminate this Agreement at any time without notice. You will remain liable for any outstanding balances, and we may deny you access to all or part of the Service.
SECTION 17 – ENTIRE AGREEMENT
Our failure to enforce any rights does not constitute a waiver of them.
These Terms, together with any policies posted on the Site, constitute the entire agreement between you and us, and supersede any prior communications and agreements.
Any ambiguities in interpretation shall not be construed in favor of the party that prepared the text.
SECTION 18 – GOVERNING LAW
This Agreement and any separate agreements governed by it shall be construed in accordance with Norwegian law.
SECTION 19 – CHANGES TO THE TERMS
You can always read the most current version of the Terms on this page.
We reserve the right to change these Terms at our sole discretion, and updates will be posted on the Site. It is your responsibility to stay up to date. Your continued use of the Service after changes are posted will be deemed acceptance of the changes.
SECTION 20 – CONTACT
If you have any questions about these terms, you can contact us via email:
Email: [email protected]
Address: Colwick Industrial Estate, Private Road No. 8, Colwick, Nottingham NG4 2JX, United Kingdom
Phone:+44 115 961 4734